Privacy Policy

The Starseed Blueprint Method

Roberta Swan International Inc.  |  Effective 18 September 2026

Roberta Swan International Inc. respects your privacy. This policy explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have. It applies to this website and to every program and service we operate, including The Starseed Blueprint Method.

We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where it applies to you, other privacy law in your jurisdiction.

1. Who Is Responsible for Your Information

Roberta Swan International Inc., a corporation incorporated under the Canada Business Corporations Act and registered in the Province of Ontario, is accountable for the personal information under its control.

Privacy questions, access requests, and complaints go to our Privacy Officer at [email protected].

2. What We Collect

Information you give us directly:

  • Name, email address, and phone number when you register for a free training, join a mailing list, or enroll in a program
  • Billing information and purchase history when you buy from us
  • Anything you choose to tell us in a form, an email, an application, a survey, or a live session

Information collected automatically when you visit the site:

  • IP address, browser and device type, pages viewed, referring page, and time spent
  • Cookies and similar technologies, including those used by analytics and advertising platforms

Payment information:

  • Card payments are processed by our payment processor. Your full card number is transmitted directly to them. We do not receive or store it. We receive only a confirmation, the last four digits, and the card type.

3. Information About Your Child

Our programs are for mothers. This website is not directed at children and we do not knowingly collect personal information directly from a child.

You may choose to describe your child’s situation to us, in an application, an email, or a live session. If you do:

  • You share that information voluntarily, and only as much as you decide to share.
  • We use it only to respond to you and to support your participation.
  • We do not sell it, and we do not use it for advertising.
  • In a live group session, other participants will hear what you share. Please consider that before sharing details about your child.

You can ask us to delete information you have shared about your child at any time, at the email address in section 11.

4. Why We Collect It, and Your Consent

We collect and use personal information to:

  • Deliver the program or service you enrolled in, and give you access to sessions and materials
  • Process payments and keep the records we are required to keep
  • Respond to your questions and provide support
  • Send you service messages about your account, your enrollment, and scheduling
  • Send marketing messages about our programs, where you have consented
  • Improve our website, content, and offerings
  • Meet our legal, tax, and accounting obligations

We rely on your consent for marketing. Consent is obtained when you check a consent box, submit a form, or otherwise opt in. You can withdraw it at any time, and withdrawal will not affect the lawfulness of anything done before you withdrew.

5. Email and Text Messages

We send commercial electronic messages in accordance with Canada’s Anti-Spam Legislation. Every marketing email identifies us, gives our mailing address, and contains a working unsubscribe link.

If you provide your mobile number and consent to text messages:

  • You may receive messages about your account, orders, services, and promotions
  • Message frequency varies
  • Message and data rates may apply, charged by your mobile carrier
  • Reply STOP to any message to opt out, or HELP for assistance
  • Your mobile number is not sold, rented, or shared with third parties for their own marketing

If you unsubscribe from marketing, we will still send you messages necessary to deliver a program you have paid for.

6. Who We Share It With

We do not sell your personal information. We share it only with service providers who need it to operate our business, and only to the extent needed. These include:

  • Payment processing
  • Website, funnel, and email delivery platforms
  • Video conferencing for live sessions
  • Analytics and advertising platforms
  • Accounting and professional advisers

We may also disclose personal information where required by law, by court order, or by a regulatory authority, or where necessary to protect our legal rights or the safety of a person.

7. Where Your Information Is Processed

Some of our service providers store or process information outside Canada, including in the United States. Where that happens, your information is subject to the laws of that country and may be accessible to its courts, law enforcement, and national security authorities. We choose providers that apply appropriate contractual and technical safeguards.

8. How Long We Keep It

We keep personal information only as long as needed for the purpose it was collected, or as long as required by law.

  • Enrollment and transaction records are kept for the period required by Canadian tax and corporate record-keeping rules, currently six years
  • Mailing list information is kept until you unsubscribe or ask us to delete it
  • Session recordings are kept for twelve months after the cohort ends, and are then deleted

When information is no longer needed, we delete it or render it anonymous.

9. How We Protect It

We use reasonable physical, organizational, and technical safeguards appropriate to the sensitivity of the information, including encrypted connections, access controls, and vetted service providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Cookies and Tracking

Our website uses cookies and similar technologies to keep the site working, remember your preferences, measure traffic, and measure the performance of our advertising. You can refuse or delete cookies through your browser settings, though parts of the site may not work properly if you do.

11. Your Rights

Subject to legal limits, you may:

  • Ask what personal information we hold about you and request a copy
  • Ask us to correct information that is inaccurate or incomplete
  • Withdraw your consent to marketing, or to other uses where consent is the basis
  • Ask us to delete information we no longer need to keep
  • Make a complaint about how we have handled your information

If you are in the European Economic Area or the United Kingdom, you also have the rights available under the applicable General Data Protection Regulation, including portability, restriction, and objection.

Send any request to [email protected]. We will respond within thirty days. We may ask you to verify your identity first. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner of Canada.

12. Changes to This Policy

We may update this policy. The version in force is the one published on this page, with its effective date. Where a change is material, we will take reasonable steps to notify you.

13. Contact

Privacy Officer, Roberta Swan International Inc.
Ontario, Canada
Incorporated under the Canada Business Corporations Act
Email: [email protected]

Mailing address: 2771 Round Lake Rd, Round Lake Centre, Ontario, K0J 2J0, Canada

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